What We Collect and Why We Collect It
We collect three categories of information. First, account registration data — your name, email address, phone number and date of birth — used to verify your identity and keep your account secure. Second, payment data linked to your bKash, Nagad or Rocket mobile wallet: the sender
-
1
number and transaction reference are logged each time a deposit or withdrawal is processed, so we can match your account balance correctly and handle any payment dispute. We do not store your full mobile wallet PIN or password at any point. Third, device and session data
-
2
— your IP address, browser type and the pages you visit — used to detect unusual login activity and protect your account from unauthorised access. All three categories are processed solely to operate your account, comply with applicable legal requirements, and, where you have opted in,
-
3
to send you relevant account updates. Availability of our services depends on your local law and eligible regions. We do not sell your personal data to third parties. If a third-party payment processor — such as the gateway that handles Rocket transfers — receives any data,
-
4
they are contractually required to use it only for the transaction itself.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.